Logistics & Supply Chain

Delivery Person

SOC 53-3031.00 · ESCO 8321 · OSCA 712231

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Role snapshot

Overview

A Delivery Person is responsible for the timely and safe transport of goods, including parcels, food, and other items, to customers' homes or businesses. This role involves meticulous route planning, efficient loading and unloading, and ensuring items are delivered in perfect condition. They interact directly with customers, obtain necessary proofs of delivery, and often manage digital delivery logs.

Ensures timely and accurate delivery of goods, directly impacting customer satisfaction, business reputation, and the smooth flow of commerce and daily life.

On the job

  • Plan and optimize daily delivery routes using navigation tools to ensure efficiency and timeliness.
  • Load and unload vehicles with parcels, packages, or food orders, ensuring proper handling and securing of items.
  • Drive company vehicles or personal vehicles safely and in compliance with all traffic laws.
  • Interact professionally with customers, confirm deliveries, and obtain signatures or other proof of receipt.
  • Perform routine vehicle checks and maintenance to ensure operational safety and report any issues.
Delivery Person at work

Tools & technology

GPS Navigation System (e.g., Google Maps, Waze)Delivery Management AppsHandheld ScannersCompany Vehicle (or personal vehicle)Pallet Jack

Average salary

$45K
MEDIAN SALARY Annual · USD
$30K Bottom 10%
$60K Top 10%

Job outlook

Stable

Demand is steady. This is an established role with consistent hiring across sectors.

Education & training

High school diploma or equivalent, often with a valid driver's license.

Career pathways

WHERE YOU COULD GO

Senior Delivery Driver
Logistics Coordinator
Route Supervisor

CURRENT ROLE

Delivery Person

Logistics & Supply Chain

General Laborer
Warehouse Worker
Customer Service Representative

STARTING POINTS

Who thrives here

Interest profile

R

realistic · RCE

People who enjoy hands-on work, driving, following established procedures, and interacting with customers in a structured environment tend to thrive in this role.

Personality characteristics

Disciplined

Consistently follows delivery schedules and established routes, ensuring punctuality and order.

Reliable

Can be counted on to safely transport and deliver goods as promised, upholding trust.

Calm under pressure

Manages traffic, tight deadlines, and unexpected issues on the road without becoming overly stressed.

Polite

Interacts respectfully and courteously with customers during deliveries.

Practical

Prefers clear tasks and established procedures, focusing on efficient execution rather than abstract problem-solving.

Best for

  • Individuals who enjoy working independently and are comfortable with a routine.
  • Those who thrive in a fast-paced environment and take pride in reliable service.
  • People with good navigational skills and a strong sense of responsibility.

Watch out for

  • Can involve long periods of driving and exposure to varying weather conditions.
  • Requires managing tight schedules and unexpected delays, which can be stressful.
  • Limited opportunities for highly social or creative work.

A week in the life

A representative working week for a Delivery Person — where the deep work, meetings, and admin actually land.

8am9am10am11am12pm1pm2pm3pm4pm5pm6pm
Mon
Vehicle check & loading
Morning delivery route
Afternoon delivery route
Tue
Route optimization & manifest review
Deliveries & customer interaction
Deliveries & package pickups
Wed
Daily team briefing
Deliveries
Deliveries in different zone
Thu
Load & initial route check
Express deliveries
Bulk item deliveries
Fri
Vehicle return & paperwork
Final deliveries of the week
Deliveries & customer feedback
Deep work Meeting External Social Admin

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