Personal & Professional Services

Funeral Home Manager

SOC 11-9171.00 · ESCO 5163 · OSCA 461333

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Role snapshot

Overview

Coordinates funeral arrangements, manages staff, and ensures compliance with health and licensing regulations. Guides grieving families through service options with sensitivity and attention to detail, overseeing all aspects of funeral service operations and facility management.

Provides compassionate support to grieving families during a difficult time, ensuring that their loved ones are honored with dignity and respect, while expertly managing the complex logistics of funeral services.

On the job

  • Meet with families to plan and arrange funeral services, including viewings, ceremonies, and burials or cremations.
  • Oversee staff, including funeral directors, embalmers, and administrative personnel, ensuring efficient operations.
  • Manage the funeral home's finances, including budgeting, billing, and vendor relations.
  • Ensure strict compliance with all local, state, and federal health, licensing, and embalming regulations.
  • Maintain the funeral home facility, including chapels, visitation rooms, and preparation areas.
Funeral Home Manager at work

Tools & technology

Mortuary management softwareAccounting softwareCremation equipmentEmbalming instrumentsScheduling software

Average salary

$75K
MEDIAN SALARY Annual · USD
$50K Bottom 10%
$110K Top 10%

Job outlook

Stable

Demand is steady. This is an established role with consistent hiring across sectors.

Education & training

Associate's or bachelor's degree in mortuary science or a related field, often combined with an apprenticeship and state licensing.

Career pathways

WHERE YOU COULD GO

Regional Funeral Director
Owner/Operator, Funeral Home

CURRENT ROLE

Funeral Home Manager

Personal & Professional Services

ADJACENT MOVES

Grief Counselor
Healthcare Administrator
Funeral Director
Embalmer
Funeral Arranger

STARTING POINTS

Who thrives here

Interest profile

E

enterprising · ECS

Individuals who thrive on managing complex operations, ensuring meticulous compliance, and providing compassionate support to others, often find fulfillment in this role.

Personality characteristics

Meticulous

Ensures every detail of funeral arrangements and regulatory compliance is handled with precision.

Empathetic

Connects deeply with grieving families, offering comfort and understanding during difficult times.

Composed

Maintains calm and professionalism when facing stressful situations or emotional distress from others.

Managerial

Effectively oversees staff, resources, and operations to ensure smooth and dignified service delivery.

Traditional

Appreciates established protocols and best practices in funeral service, ensuring consistent quality.

Best for

  • Individuals who are highly organized, empathetic, and capable of managing sensitive situations with dignity.
  • Those who find purpose in guiding and supporting others through profound loss.
  • Professionals seeking a blend of operational management, client service, and regulatory oversight.

Watch out for

  • The work involves frequent exposure to grief and requires significant emotional resilience.
  • Irregular hours and weekend work are common due to the nature of services.
  • Strict regulatory compliance and ethical considerations require constant vigilance.

A week in the life

A representative working week for a Funeral Home Manager — where the deep work, meetings, and admin actually land.

8am9am10am11am12pm1pm2pm3pm4pm5pm6pm
Mon
Staff meeting and daily briefing
Service planning and coordination
Family consultation for arrangements
Administrative tasks and invoicing
Tue
Family consultation and grief support
Regulatory review and compliance checks
Vendor meetings and supply management
Facility walk-through and maintenance planning
Wed
Community outreach or marketing strategy
Family consultation for pre-need arrangements
Budget review and financial reporting
Update case files and documentation
Thu
Cemetery or crematory visit coordination
Oversight of preparation room operations
Family consultation for follow-up
Team debrief and problem-solving session
Fri
Weekend service coordination and preparation
Payroll, HR, and staff scheduling
Final arrangements and family sign-offs
Long-term business planning and strategy
Deep work Meeting External Social Admin

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