Personal & Professional Services

Residential Care Officer

SOC 21-1093.00 · ESCO 3412 · OSCA 422132

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Role snapshot

Overview

Provides essential supervised care and daily living support to individuals residing in group homes or residential facilities. This role involves meticulously following individualised care plans, assisting with personal care, medication administration, and facilitating community engagement. Residential Care Officers play a crucial role in promoting the independence, safety, and well-being of residents, fostering a supportive and inclusive environment.

Directly improves the quality of life, safety, and independence of vulnerable individuals, enabling them to live with dignity and participate actively in their communities.

On the job

  • Assist residents with daily living activities, including personal hygiene, meal preparation, and household tasks.
  • Administer medication according to prescribed schedules and accurately document all interventions.
  • Implement and review individualised care plans, adapting support strategies as needed.
  • Organise and facilitate recreational activities, community outings, and skill-building programs.
  • Monitor and report changes in residents' physical, emotional, or behavioural status to senior staff or medical professionals.
Residential Care Officer at work

Tools & technology

Care planning softwareMedication administration records (MAR charts)First aid equipmentCommunication devices (e.g., call bells, two-way radios)Documentation and incident reporting systems

Average salary

$45K
MEDIAN SALARY Annual · USD
$32K Bottom 10%
$65K Top 10%

Job outlook

Growing

Job growth is expected to be above average over the next five years.

Education & training

Certificate or diploma in community services, aged care, disability support, or a related field. Some roles may require a bachelor's degree.

Career pathways

WHERE YOU COULD GO

Senior Residential Care Officer
Team Leader, Residential Care

CURRENT ROLE

Residential Care Officer

Personal & Professional Services

ADJACENT MOVES

Disability Services Officer
Aged Care Worker
Entry Level Support Worker
Personal Care Assistant
Volunteer Caregiver

STARTING POINTS

Who thrives here

Interest profile

S

social · SCE

People who enjoy helping and supporting others, following established procedures, and facilitating activities tend to thrive in this role. It requires strong social skills combined with a conscientious approach to care.

Personality characteristics

Caring

Demonstrates genuine empathy and compassion in supporting vulnerable individuals.

Conscientious

Diligent in following care plans, safety protocols, and documentation requirements.

Reliable

Dependable in providing consistent care and adhering to schedules and responsibilities.

Calm under pressure

Manages challenging situations or unexpected needs of residents with composure.

Sociable

Engages positively with residents, families, and colleagues to foster a supportive environment.

Observant

Pays close attention to changes in residents' condition or behaviour to ensure their safety and well-being.

Best for

  • People who are empathetic, patient, and dedicated to improving the lives of others.
  • Individuals who are highly responsible and meticulous in following care instructions.
  • Those who enjoy working in a team and building supportive relationships with residents and colleagues.

Watch out for

  • The role can be emotionally demanding due to the nature of supporting vulnerable individuals.
  • Regular weekend work and potentially varied shifts are common.
  • Adherence to strict protocols and procedures is necessary, leaving less room for independent decision-making.

A week in the life

A representative working week for a Residential Care Officer — where the deep work, meetings, and admin actually land.

8am9am10am11am12pm1pm2pm3pm4pm5pm6pm
Mon
Shift handover and resident updates
Assist with personal care and breakfast
Medication round and documentation
Facilitate afternoon recreational activity
Tue
Morning routine support
Care plan review and updates with team
Support resident with external appointment
Wed
Assist with breakfast and morning medication
Community outing/shopping with residents
Documentation and incident reporting
Thu
Shift handover and resident needs assessment
Skill development activities with residents
Team meeting and debrief
Afternoon personal care and support
Fri
Morning care and meal support
One-on-one support session with resident
Housekeeping and facility checks
End-of-week documentation and handover
Deep work Meeting External Social Admin

FREE ASSESSMENT

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