Administrative Services Manager
SOC 11-3012.00 · ESCO 1211 · OSCA 111131
Role snapshot
Overview
Oversees the day-to-day support operations of an organisation, from facility maintenance and office supplies to records management and space planning. Coordinates across departments to keep workflows running smoothly and within budget.
Ensures the smooth and efficient operation of an organization's support functions, directly contributing to productivity, cost-effectiveness, and a positive working environment.
On the job
- Manage office budgets, procurement of supplies, and vendor contracts.
- Oversee facility maintenance, safety protocols, and space allocation.
- Develop and implement administrative policies and procedures.
- Supervise administrative staff and coordinate team activities.
- Coordinate inter-departmental projects and ensure timely completion of administrative tasks.
Tools & technology
Average salary
Job outlook
StableDemand is steady. This is an established role with consistent hiring across sectors.
Education & training
Bachelor's degree in business administration, management, or a related field. Relevant experience often highly valued.
AI impact outlook
Note — this is our current view. AI is moving fast, so we revisit these ratings.
Show how this was assessed Hide the detail
Note — this is our current view. AI is moving fast, so we revisit these ratings.
Show how this was assessed Hide the detailWhy this role received this rating
Core task exposure
high
How much of the role’s important work could AI perform?
Many administrative functions, such as budgeting, procurement, and policy drafting, can be significantly streamlined or performed by AI.
End-to-end automation
low
Can AI complete the work without substantial human involvement?
While routine administrative workflows can be highly automated, the strategic oversight, inter-departmental negotiation, and staff management require human judgment.
Adoption pressure
high
How likely are employers to introduce AI into this work?
Employers are likely to adopt AI for efficiency and cost-saving in operational management, especially for process-driven tasks.
Human dependence
moderate
How much does success depend on human judgement, relationships and accountability?
Success critically depends on human judgment in applying policies, resolving interpersonal conflicts, motivating staff, and adapting to unforeseen organizational changes.
Protective — a higher rating lowers the overall score.
Role adaptability
strong
How easily can the role evolve as AI takes on more tasks?
The role can readily evolve to focus on higher-level strategic planning, vendor relationship management, and complex problem-solving, leveraging AI for execution.
Shown for context — not part of the score.
What AI may take on
These are the parts of the role most likely to be automated or significantly accelerated.
- Managing office budgets and tracking expenditures
- Drafting administrative policies and procedures
- Automating procurement processes and vendor contract renewals
- Scheduling facility maintenance and resource allocation
- Synthesizing performance reports for administrative staff
Where people remain essential
These parts continue to depend heavily on human judgement, relationships and accountability.
- Developing long-term organizational strategies
- Negotiating complex vendor contracts and agreements
- Resolving inter-departmental conflicts and personnel issues
- Supervising and motivating administrative staff
- Adapting policies to unique and unforeseen circumstances
- Ensuring compliance with evolving regulations
- Building and maintaining professional relationships
How the role may evolve
From routine process management to strategic operational oversight.
The role will shift from hands-on management of daily tasks to a more strategic function, overseeing automated processes and focusing on complex organizational development.
Strengthen your future fit
- Proficiency in advanced project and facility management software
- Strategic planning and organizational development
- Data analysis for operational efficiency insights
- Change management and technology integration leadership
- Enhanced interpersonal and negotiation skills
- Assessment horizon
- 3–7 years
- Confidence
- High
- Last reviewed
- August 2026
- Methodology
- v1.0
This assessment reflects current AI capabilities and expected adoption patterns. Actual impacts will vary by industry, employer and the way each role is performed.
Career pathways
WHERE YOU COULD GO
CURRENT ROLE
Administrative Services Manager
Personal & Professional Services
ADJACENT MOVES
STARTING POINTS
Who thrives here
Interest profile
enterprising · ECS
Individuals who enjoy leading and influencing others, organizing and managing operations, and working with data and established procedures often find this role rewarding.
Personality characteristics
Organized
Naturally inclined to structure tasks, resources, and information for efficiency and order.
Enterprising
Enjoys taking charge, making decisions, and driving projects forward to achieve organizational goals.
Cooperative
Works effectively with diverse teams and stakeholders to build consensus and achieve common objectives.
Calm under pressure
Maintains composure and effectiveness when faced with unexpected challenges or tight deadlines.
Systematic
Appreciates established processes and works to refine them for optimal performance and consistency.
Best for
- People who thrive on bringing order to complexity and optimizing operational workflows.
- Leaders who enjoy supervising teams and coordinating resources to achieve business goals.
Watch out for
- Requires constant attention to detail across multiple domains, which can be demanding.
- Balancing competing priorities and unexpected issues is a frequent challenge.
A week in the life
A representative working week for an Administrative Services Manager — where the deep work, meetings, and admin actually land.
Real people. Real results.
Thousands of people
can't be wrong.
Frequently asked questions about Administrative Services Manager roles
What does an Administrative Services Manager do?
An Administrative Services Manager oversees the day-to-day support operations of an organisation, from facility maintenance and office supplies to records management and space planning. Coordinates across departments to keep workflows running smoothly and within budget. Ensures the smooth and efficient operation of an organization's support functions, directly contributing to productivity, cost-effectiveness, and a positive working environment.
How much does an Administrative Services Manager earn?
An Administrative Services Manager earns a median of $95,000 per year in the US, typically ranging from $70,000 to $130,000.
What qualifications do you need to become an Administrative Services Manager?
To become an Administrative Services Manager, bachelor's degree in business administration, management, or a related field. Relevant experience often highly valued.
What personality suits an Administrative Services Manager?
Administrative Services Manager roles tend to suit people who are highly conscientious — precise, organised and strong on follow-through (Conscientiousness 82/100) and outgoing — energised by people, visibility and quick social contact (Extraversion 68/100). The traits that matter most in the role are Organized, Enterprising, Cooperative and Calm under pressure. Naturally inclined to structure tasks, resources, and information for efficiency and order. On interests, Administrative Services Manager maps to an ECS Holland Code profile — individuals who enjoy leading and influencing others, organizing and managing operations, and working with data and established procedures often find this role rewarding.
Who does an Administrative Services Manager role suit?
An Administrative Services Manager role is usually a strong fit for these reasons. Strong Conventional and Enterprising alignment: the role demands high organizational skills and leadership in operations. Focus on problem-solving and efficiency provides a clear sense of accomplishment. High team interaction and stakeholder exposure suits individuals who enjoy collaboration and influence.
What are the downsides of being an Administrative Services Manager?
Administrative Services Manager roles come with trade-offs worth weighing up. Requires constant attention to detail across multiple domains, which can be demanding. Balancing competing priorities and unexpected issues is a frequent challenge.
What is the work environment like for an Administrative Services Manager?
Work as an Administrative Services Manager is mostly office-based with onsite arrangements common, semi-structured — a mix of set processes and self-directed work, a moderate pace and high exposure to clients or stakeholders. Around 55% of the week is focused deep work.
What skills do you need to be an Administrative Services Manager?
Core skills for an Administrative Services Manager include Operations Management, Budgeting and Financial Management, Vendor Management, Team Leadership, Policy Development and Problem-Solving.
How do you become an Administrative Services Manager?
Common entry routes into Administrative Services Manager roles include Administrative Assistant, Office Coordinator and Executive Assistant.
What career progression is there for an Administrative Services Manager?
From an Administrative Services Manager role, common next steps include Operations Director and Chief Operating Officer (COO); lateral moves include Human Resources Manager and Project Manager.
What is the job outlook for Administrative Services Manager roles?
The outlook for Administrative Services Manager roles is currently rated stable. Demand is steady. This is an established role with consistent hiring across sectors.
Will AI replace Administrative Services Manager roles?
Traitstack rates automation risk for Administrative Services Manager roles at 55 out of 100, which is moderate. AI can streamline operational tasks and policy drafting, enabling human managers to focus on strategic oversight and inter-departmental coordination. AI is most likely to take on managing office budgets and tracking expenditures, drafting administrative policies and procedures and automating procurement processes and vendor contract renewals. Developing long-term organizational strategies, negotiating complex vendor contracts and agreements and resolving inter-departmental conflicts and personnel issues stay with people. From routine process management to strategic operational oversight. That score measures how much of the work could change, not the likelihood the job disappears. It is Traitstack's current view, revisited as AI capability moves.