Strategy & Consulting

Filing or Registry Clerk

SOC 43-4071.00 · ESCO 3252 · OSCA 599131

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Role snapshot

Overview

Organises, stores, and retrieves physical and digital records according to classification systems. Maintains filing accuracy, processes incoming documents, and ensures records are accessible when needed. This role is crucial for information governance, ensuring compliance, and supporting efficient operations by providing timely access to critical data.

Ensures the integrity and accessibility of vital organizational records, supporting compliance, decision-making, and operational efficiency.

On the job

  • Classify and file physical documents and digital records using established systems.
  • Process incoming mail, faxes, and electronic documents for distribution and filing.
  • Maintain accurate record-keeping systems, including updating, archiving, and purging outdated information.
  • Retrieve documents and information upon request for various departments or individuals.
  • Scan, index, and digitize physical records for electronic storage and access.
Filing or Registry Clerk at work

Tools & technology

Microsoft Office SuiteDocument Management Systems (DMS)Scanning equipmentDatabase softwareArchiving software

Average salary

$38K
MEDIAN SALARY Annual · USD
$30K Bottom 10%
$45K Top 10%

Job outlook

Declining

Employment in this field is projected to decrease as automation and structural shifts take effect.

Education & training

High school diploma or equivalent is typically required. Some roles may prefer a certificate in office administration or records management.

Career pathways

WHERE YOU COULD GO

Senior Filing Clerk
Records Manager

CURRENT ROLE

Filing or Registry Clerk

Strategy & Consulting

ADJACENT MOVES

Administrative Assistant
Office Clerk
Data Entry Clerk
Mailroom Clerk

STARTING POINTS

Who thrives here

Interest profile

C

conventional · CRS

Individuals who thrive on order, precision, and systematic handling of information, and enjoy contributing to organised environments, often find satisfaction in this role.

Personality characteristics

Detail-oriented

Excels at noticing and correcting small errors in documents and data, ensuring high accuracy.

Organised

Systematically arranges and categorises information, ensuring easy retrieval and efficient workflow.

Methodical

Prefers following established procedures and guidelines for consistency and accuracy in record-keeping.

Reliable

Consistently performs tasks accurately and on schedule, managing confidential information responsibly.

Cooperative

Works well with colleagues to fulfil information requests and maintain shared records systems.

Best for

  • Individuals who enjoy systematic processes, organisation, and maintaining order.
  • Those who prefer a structured work environment with clear guidelines.
  • People who take satisfaction in accurate record-keeping and information accessibility.

Watch out for

  • The work can be repetitive and requires sustained focus on precise tasks.
  • Limited scope for creative problem-solving or independent decision-making.

A week in the life

A representative working week for a Filing or Registry Clerk — where the deep work, meetings, and admin actually land.

8am9am10am11am12pm1pm2pm3pm4pm5pm6pm
Mon
Daily task preparation
Process incoming mail and digital documents
Filing and retrieval of physical records
Tue
Scanning and indexing physical documents
Database updates and fulfilling information requests
Wed
Archive organisation and maintenance
Reviewing filing system integrity
Assisting with departmental data entry tasks
Thu
Auditing existing records for accuracy and compliance
Preparing documents for secure shredding and disposition
Fri
General administrative support tasks
End-of-week filing and document processing
Records system maintenance and clean-up
Departmental assistance and closing tasks
Deep work Meeting External Social Admin

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