Allied Health

Medical Records Technician

SOC 29-2072.00 · ESCO 3252 · OSCA 311631

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Role snapshot

Overview

Organises, reviews, and maintains patient health information in electronic systems, ensuring records are complete, accurate, and compliant with regulations. Assigns diagnostic and procedure codes used for billing, insurance claims, and statistical reporting. This role is crucial for the efficient and accurate flow of patient data within healthcare facilities.

Ensures the integrity and privacy of patient health information, which is vital for quality patient care, accurate billing, legal compliance, and public health reporting. Directly contributes to the financial health and operational efficiency of healthcare providers.

On the job

  • Review patient records for completeness, accuracy, and compliance with regulations.
  • Assign diagnostic and procedural codes (ICD-10, CPT, HCPCS) for billing and data analysis.
  • Maintain electronic health records (EHR) systems, including data entry, retrieval, and updates.
  • Respond to requests for patient information, ensuring proper authorization and adherence to privacy laws (e.g., HIPAA).
  • Collaborate with healthcare providers and billing departments to resolve coding discrepancies.
Medical Records Technician at work

Tools & technology

Electronic Health Record (EHR) systemsMedical coding softwareMicrosoft Office SuiteHIPAA compliance softwareMedical dictionaries and reference materials

Average salary

$55K
MEDIAN SALARY Annual · USD
$40K Bottom 10%
$75K Top 10%

Job outlook

Growing

Job growth is expected to be above average over the next five years.

Education & training

Typically requires a postsecondary certificate or associate's degree in health information technology or a related field. Many roles prefer or require professional certification.

Career pathways

WHERE YOU COULD GO

Senior Medical Records Technician
Health Information Manager

CURRENT ROLE

Medical Records Technician

Allied Health

ADJACENT MOVES

Clinical Documentation Specialist
Medical Auditor
Medical Billing Specialist
Office Administrator Medical
Medical Secretary

STARTING POINTS

Who thrives here

Interest profile

C

conventional · CIS

People who enjoy systematic work, intellectual challenges, and providing service by managing information accurately tend to thrive in this role.

Personality characteristics

Conscientious

Highly organised and thorough, ensuring all records are complete and accurate according to strict guidelines.

Detail-oriented

Pays close attention to small details in medical codes and patient information to prevent errors.

Cooperative

Works well with other departments and healthcare professionals to resolve data discrepancies.

Calm under pressure

Maintains composure when handling sensitive patient data and adhering to tight deadlines.

Inquisitive

Interested in understanding medical terminology and complex coding rules to ensure correct classification.

Best for

  • Individuals who enjoy working with data, rules, and classifications in a critical support role.
  • Those who are comfortable with solitary work, focused on precision and compliance.
  • People who want to contribute to healthcare without direct patient interaction.

Watch out for

  • Requires meticulous attention to detail and can be repetitive for those who prefer dynamic, unstructured tasks.
  • Involves strict adherence to regulations and privacy laws, leaving little room for creative interpretation.

A week in the life

A representative working week for a Medical Records Technician — where the deep work, meetings, and admin actually land.

8am9am10am11am12pm1pm2pm3pm4pm5pm6pm
Mon
Team Huddle & Task Planning
New Patient Record Review
Coding Inpatient Charts
Tue
Email & Administrative Tasks
Outpatient Coding & Billing Prep
Quality Assurance Check on Coded Charts
Email & Administrative Tasks
Outpatient Coding & Billing Prep
Quality Assurance Check on Coded Charts
Follow-up on Missing Documentation
Wed
Chart Auditing for Compliance
Physician Query Resolution Meeting
Data Entry & System Updates
Professional Development / Training
Thu
Emergency Department Chart Coding
Liaison with Billing Department
Release of Information Processing
Fri
Final Chart Processing & Submission
Team Week in Review
System Maintenance & Troubleshooting
Documentation & Reporting
Deep work Meeting External Social Admin

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