Public Health

Health Information Technologist

SOC 29-9021.00 · ESCO 3252 · OSCA 223933

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Role snapshot

Overview

Organises, maintains, and secures patient medical records in digital systems. Ensures coding accuracy for billing and compliance, and troubleshoots data quality issues across clinical departments. This role is critical for efficient healthcare operations, patient care, and regulatory adherence by managing sensitive health information with precision and confidentiality.

Ensures the accuracy, accessibility, and security of patient health information, which is vital for quality patient care, accurate billing, legal compliance, and effective healthcare operations.

On the job

  • Review and verify patient records for completeness, accuracy, and compliance with regulations.
  • Assign diagnostic and procedural codes (e.g., ICD-10, CPT) for billing, insurance reimbursement, and data analysis.
  • Manage electronic health records (EHR) systems, including data input, retrieval, and system maintenance.
  • Protect the privacy and security of patient health information in accordance with HIPAA and other standards.
  • Collaborate with clinical staff and other departments to resolve discrepancies and improve data quality.
Health Information Technologist at work

Tools & technology

Electronic Health Record (EHR) systems (e.g., Epic, Cerner)Medical coding software (e.g., 3M 360 Encompass)Microsoft Office SuiteDatabase management systemsHIPAA compliance tools

Average salary

$58K
MEDIAN SALARY Annual · USD
$40K Bottom 10%
$75K Top 10%

Job outlook

Growing

Job growth is expected to be above average over the next five years.

Education & training

Certificate or associate's degree in Health Information Technology, Medical Records, or a related field. Some roles may prefer a bachelor's degree.

Career pathways

WHERE YOU COULD GO

Senior Health Information Technologist
Health Information Manager

CURRENT ROLE

Health Information Technologist

Public Health

ADJACENT MOVES

Clinical Documentation Specialist
Data Quality Analyst
Medical Records Clerk
Data Entry Specialist
Administrative Assistant Healthcare

STARTING POINTS

Who thrives here

Interest profile

C

conventional · CIS

Individuals who enjoy working with data, systems, and precise rules, and who are interested in organised, analytical tasks within a healthcare context, tend to thrive in this role.

Personality characteristics

Conscientious

Highly organised and meticulous in managing patient records and coding, ensuring accuracy and compliance.

Analytical

Enjoys dissecting complex data, identifying discrepancies, and troubleshooting system issues.

Cooperative

Works effectively with clinical staff and other departments to resolve data issues and improve processes.

Detail-oriented

Possesses a keen eye for specifics, ensuring every piece of information is correctly captured and classified.

Composed

Maintains a calm and steady approach when handling sensitive data or navigating complex regulatory requirements.

Best for

  • Individuals who thrive on accuracy, organisation, and working with complex information systems.
  • Those interested in the intersection of healthcare, data, and technology.
  • People who value contributing to healthcare efficiency and compliance behind the scenes.

Watch out for

  • Requires meticulous attention to detail and adherence to strict regulations, which can be repetitive for some.
  • Limited direct patient interaction, which might not suit those seeking direct care roles.

A week in the life

A representative working week for a Health Information Technologist — where the deep work, meetings, and admin actually land.

8am9am10am11am12pm1pm2pm3pm4pm5pm6pm
Mon
Daily huddle and priority setting
Electronic health record (EHR) data entry and validation
Medical coding and billing review
Tue
Chart review for coding accuracy
Follow-up on incomplete records
Data quality assurance and discrepancy resolution
Training module / professional development
Wed
Processing patient record requests
Meeting with clinical department on documentation improvements
Preparing reports on coding trends
Auditing medical records for compliance
Thu
Backlog coding and data entry
IT system maintenance review / troubleshooting
Responding to insurance queries / denials
Fri
Finalizing week's coding batches
Team meeting / knowledge sharing
HIPAA compliance checks / security audits
Administrative tasks and preparing for next week
Deep work Meeting External Social Admin

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