Emergency Services Officer
SOC 33-2011.00 · ESCO 5419 · OSCA 451231
Role snapshot
Overview
Responds to emergency calls including fires, accidents, and natural disasters, providing rescue operations, first aid, and coordinating with other agencies to protect life and property. Requires quick thinking, physical resilience, and strong teamwork in high-pressure situations.
Protects communities by saving lives, mitigating hazards, and ensuring public safety during critical incidents and emergencies.
On the job
- Respond rapidly to emergency calls, assessing situations and deploying appropriate resources.
- Perform rescue operations, including extrication from vehicles, confined spaces, and hazardous environments.
- Administer emergency medical care, first aid, and stabilize patients at incident scenes.
- Operate and maintain specialized emergency equipment, vehicles, and tools.
- Coordinate with law enforcement, medical personnel, and other emergency agencies during multi-agency incidents.
Tools & technology
Average salary
Job outlook
GrowingJob growth is expected to be above average over the next five years.
Education & training
Vocational training, certification, or an associate's degree in emergency management, fire science, or a related field. Extensive practical training and certifications are critical.
Career pathways
WHERE YOU COULD GO
CURRENT ROLE
Emergency Services Officer
Personal & Professional Services
ADJACENT MOVES
STARTING POINTS
Who thrives here
Interest profile
social · RCS
Individuals who thrive on practical, hands-on work in service to others, requiring adherence to procedures and quick, decisive action in critical situations.
Personality characteristics
Methodical
Follows established protocols and procedures meticulously to ensure safety and effectiveness.
Calm under pressure
Maintains composure and clear thinking in chaotic and high-stress emergency situations.
Team-oriented
Works effectively and cooperatively with colleagues and other agencies in critical, time-sensitive environments.
Action-oriented
Prefers practical, hands-on problem-solving and immediate intervention rather than theoretical contemplation.
Adaptable Learner
Open to new training, techniques, and adapting plans quickly as emergency situations evolve.
Best for
- Individuals who are resilient, decisive, and thrive in structured, fast-paced environments.
- Those motivated by directly helping others and making a tangible impact during crises.
- People who value strong team bonds and a commitment to public service.
Watch out for
- The work involves exposure to traumatic incidents and high-stress situations.
- Requires irregular hours, including nights, weekends, and holidays, due to 24/7 emergency response.
- Demands continuous physical fitness and readiness for strenuous activity.
A week in the life
A representative working week for a Emergency Services Officer — where the deep work, meetings, and admin actually land.
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