Public Health

Community Health Worker

SOC 21-1094.00 · ESCO 2635 · OSCA 231931

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Role snapshot

Overview

Community Health Workers are frontline public health professionals who serve as a vital link between health services and the community. They visit neighbourhoods, clinics, and homes to connect people with essential health services, run screening programmes, and educate families about nutrition and disease prevention. Building trust within underserved communities is central to their impact, as they empower individuals to make informed health decisions and navigate complex healthcare systems.

Improves health outcomes and access to care for underserved populations, reduces health disparities, and builds community capacity for health and wellness.

On the job

  • Conduct outreach to community members to identify health needs and provide information on available resources
  • Educate individuals and groups on various health topics, including chronic disease management, nutrition, and preventive care
  • Assist clients in navigating healthcare systems, scheduling appointments, and accessing transportation or financial aid
  • Provide culturally sensitive support and advocacy to help individuals overcome barriers to health
  • Collect and report data on community health needs and programme effectiveness
Community Health Worker at work

Tools & technology

Community resource databasesClient management softwareBasic office software (Microsoft Office/Google Workspace)Educational materials (brochures, presentations)Mobile health applications

Average salary

$52K
MEDIAN SALARY Annual · USD
$38K Bottom 10%
$68K Top 10%

Job outlook

Growing

Job growth is expected to be above average over the next five years.

Education & training

High school diploma or GED with specialized training or certification, or an associate's degree in community health, social work, or a related field.

Career pathways

WHERE YOU COULD GO

Senior Community Health Worker
Health Education Specialist
Public Health Program Coordinator

CURRENT ROLE

Community Health Worker

Public Health

ADJACENT MOVES

Social Worker
Entry Level Healthcare Assistant
Volunteer Health Advocate
Community Support Worker

STARTING POINTS

Who thrives here

Interest profile

S

social · SEI

People who enjoy helping others, engaging with diverse communities, and assessing needs to provide effective support tend to thrive in this role. It combines a strong social orientation with practical, hands-on outreach and an investigative approach to problem-solving.

Personality characteristics

Engaging

Comfortable initiating conversations and building rapport with diverse individuals and groups in the community.

Empathetic

Deeply understands and shares the feelings of others, fostering trust and providing compassionate support.

Reliable

Diligent in follow-up, managing cases, and ensuring clients receive the resources they need.

Culturally Adaptable

Open to learning about and respecting different cultures, beliefs, and practices to provide inclusive care.

Resilient

Maintains composure and effectiveness when faced with challenging client situations or community obstacles.

Best for

  • Individuals passionate about health equity and community empowerment
  • Those who thrive in dynamic, people-centric roles with a strong sense of purpose
  • Professionals who enjoy problem-solving and connecting people to vital resources

Watch out for

  • The role requires frequent travel within the community, often involving varied environments
  • Occasional weekend work may be required for community events or outreach programmes
  • Dealing with sensitive health issues and challenging social determinants of health can be emotionally demanding

A week in the life

A representative working week for a Community Health Worker — where the deep work, meetings, and admin actually land.

8am9am10am11am12pm1pm2pm3pm4pm5pm6pm
Mon
Team morning huddle & planning
Community outreach & home visits
Client follow-ups & resource coordination
Tue
Clinic support & patient education
Documentation & case notes
Health screening event support
Wed
Staff training & professional development
Develop educational materials
Community partnership meeting
Thu
Group health education session
Individual client consultations
Data entry & reporting
Fri
Follow-up calls & appointment scheduling
Case review & supervision
Weekly administrative tasks
Deep work Meeting External Social Admin

FREE ASSESSMENT

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