Aged Care Team Leader
SOC 31-1131.00 · ESCO 5321 · OSCA 421132
Role snapshot
Overview
Oversees a team of care workers in an aged care setting, coordinating rosters, mentoring staff, and ensuring residents receive safe, person-centred support aligned with their care plans. This role involves both direct supervision and administrative duties to maintain high standards of care and operational efficiency within a residential or community care environment.
Ensures high-quality, person-centred care for elderly residents by effectively leading and supporting a team of care staff, contributing to residents' wellbeing, safety, and dignity.
On the job
- Coordinate daily care activities and allocate tasks to care workers
- Mentor and support care staff, providing guidance and performance feedback
- Develop and manage staff rosters to ensure adequate coverage and resident safety
- Liaise with residents, families, and healthcare professionals regarding care plans
- Monitor and evaluate care quality, ensuring compliance with policies and regulations
Tools & technology
Average salary
Job outlook
GrowingJob growth is expected to be above average over the next five years.
Education & training
Relevant certificate or diploma in aged care, community services, or nursing, often combined with significant experience in care roles.
Career pathways
WHERE YOU COULD GO
CURRENT ROLE
Aged Care Team Leader
Personal & Professional Services
ADJACENT MOVES
STARTING POINTS
Who thrives here
Interest profile
social · SRC
People who enjoy supporting and caring for others, engaging in practical tasks, and working within established procedures and guidelines often find satisfaction in this leadership role within aged care.
Personality characteristics
Conscientious
Highly organised and responsible, ensuring all care plans are followed and administrative tasks are completed accurately and on time.
Compassionate
Demonstrates deep empathy and patience when interacting with residents and their families, fostering a supportive and caring environment.
Supportive Leader
Comfortable guiding and motivating a team of care workers, providing constructive feedback and fostering a positive team dynamic.
Practical
Focuses on tangible solutions and hands-on problem-solving in the daily delivery and oversight of resident care.
Calm Under Pressure
Maintains composure and effectiveness during challenging situations or emergencies in the care setting.
Best for
- Individuals who are passionate about elder care and eager to take on leadership responsibilities
- Those who thrive in a structured environment that still requires quick thinking and compassion
- People who enjoy mentoring staff and ensuring high standards of service delivery
Watch out for
- The work involves regular weekend shifts, which can impact personal time and social life
- Emotional demands can be high due to the nature of caring for vulnerable individuals and managing staff challenges
A week in the life
A representative working week for a Aged Care Team Leader — where the deep work, meetings, and admin actually land.
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