Telecommunications Technical Officer or Technologist
SOC 49-2022.00 · ESCO 3522 · OSCA 314135
Role snapshot
Overview
Monitors and maintains telecommunications systems by analysing performance data, configuring network equipment, and resolving technical faults. Supports engineers with testing, documentation, and system upgrades, ensuring reliable and efficient communication infrastructure.
Ensures the continuous operation and optimal performance of critical communication networks, facilitating connectivity for businesses, individuals, and emergency services.
On the job
- Monitor network performance and troubleshoot telecommunications system issues and outages
- Install, configure, and maintain various telecommunications equipment, including routers, switches, and servers
- Conduct routine system checks, preventative maintenance, and equipment upgrades
- Document network configurations, operational procedures, and incident reports
- Collaborate with telecommunications engineers to test new technologies and implement system improvements
Tools & technology
Average salary
Job outlook
StableDemand is steady. This is an established role with consistent hiring across sectors.
Education & training
Typically requires a certificate, diploma, or associate's degree in telecommunications, electronics, or a related technical field. Bachelor's degrees are increasingly common for more advanced roles.
Career pathways
WHERE YOU COULD GO
CURRENT ROLE
Telecommunications Technical Officer or Technologist
Electrical & Electronic Engineering
ADJACENT MOVES
STARTING POINTS
Who thrives here
Interest profile
realistic · RCI
Individuals who enjoy hands-on technical work, systematic problem-solving, and adhering to established procedures for maintaining complex systems tend to excel in this field.
Personality characteristics
Conscientious
Follows detailed procedures diligently and is highly reliable in maintaining critical telecommunications systems.
Practical learner
Adapts to new technologies and troubleshooting methods through hands-on experience and continuous technical study.
Independent worker
Prefers to focus on technical tasks and problem-solving, often working autonomously or in small, task-oriented teams.
Team collaborator
Works effectively with engineers and other technicians, sharing information and coordinating efforts to resolve system issues.
Calm under pressure
Maintains composure and focus during system outages and critical incidents, methodically diagnosing and resolving problems.
Best for
- Individuals who thrive on diagnosing and fixing complex technical systems
- Those who enjoy working with physical equipment and intricate network configurations
- People who value precision, systematic approaches, and ensuring reliable infrastructure
Watch out for
- Potential for on-call duties or irregular hours, especially during system outages or critical maintenance windows
- Requires continuous learning to keep up with rapidly evolving telecommunications technology
A week in the life
A representative working week for a Telecommunications Technical Officer or Technologist — where the deep work, meetings, and admin actually land.
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