Social and Community Service Manager
SOC 11-9151.00 · ESCO 1344 · OSCA 141211
Role snapshot
Overview
Oversees the planning, implementation, and evaluation of social and community service programs. This role involves managing a team of social workers and support staff, developing program budgets, securing grant funding, and ensuring compliance with regulatory standards. Social and Community Service Managers collaborate with government agencies, community partners, and stakeholders to identify community needs and deliver impactful services to vulnerable populations.
Creates and sustains vital support systems for individuals and families in need, fostering community well-being and advocating for equitable access to resources.
On the job
- Develop and implement new community service programs or enhance existing ones.
- Manage program budgets, secure funding through grants, and oversee financial reporting.
- Supervise, train, and evaluate program staff, including social workers and support personnel.
- Collaborate with government agencies, community organizations, and stakeholders to coordinate services.
- Monitor program effectiveness, assess community needs, and ensure compliance with regulations.
Tools & technology
Average salary
Job outlook
GrowingJob growth is expected to be above average over the next five years.
Education & training
Bachelor's or Master's degree in social work, public administration, non-profit management, or a related field is typically required.
Career pathways
WHERE YOU COULD GO
CURRENT ROLE
Social and Community Service Manager
Social Services
ADJACENT MOVES
STARTING POINTS
Who thrives here
Interest profile
enterprising · ESC
Individuals who thrive on leading and influencing others, enjoy helping and caring for people, and prefer structured tasks and organization often find this role rewarding.
Personality characteristics
Visionary
Enjoys exploring new program models and innovative solutions for community challenges.
Organized
Manages complex programs, budgets, and compliance requirements with attention to detail.
Influential
Comfortable networking with stakeholders, advocating for programs, and leading teams.
Collaborative
Builds strong relationships with community partners, staff, and clients, fostering a supportive environment.
Resilient
Maintains composure and effectiveness when addressing critical community needs or managing challenging situations.
Best for
- People who are passionate about social justice and want to lead initiatives that create positive community change.
- Individuals who excel at managing teams, building partnerships, and navigating complex organizational structures.
- Professionals who are driven by a desire to advocate for and support vulnerable populations.
Watch out for
- The role can be emotionally demanding, requiring resilience in managing crises and vulnerable situations.
- Balancing diverse stakeholder needs and securing funding often involves navigating complex bureaucratic processes.
A week in the life
A representative working week for a Social and Community Service Manager — where the deep work, meetings, and admin actually land.
FREE ASSESSMENT
Does Social and Community Service Manager fit you?
Measure your personality and interests, then see how this career ranks against 1,300+ others — for you personally.
Take the free assessment →