ICT Hardware Technician
SOC 49-2011.00 · ESCO 7422 · OSCA 314131
Role snapshot
Overview
Installs, configures, and repairs computer hardware including servers, desktops, printers, and network equipment. Diagnoses faults, replaces components, and ensures systems are operating within specifications, providing essential technical support to maintain IT infrastructure.
Ensures the reliable operation of an organization's IT hardware infrastructure, minimizing downtime and maximizing productivity for users.
On the job
- Install and configure new computer hardware and peripheral devices.
- Diagnose and troubleshoot hardware faults using diagnostic tools and techniques.
- Perform routine maintenance and upgrades on servers, workstations, and network components.
- Replace faulty components and test systems to ensure full functionality.
- Provide technical support to end-users for hardware-related issues.
Tools & technology
Average salary
Job outlook
StableDemand is steady. This is an established role with consistent hiring across sectors.
Education & training
Certificate or associate's degree in computer science, information technology, or a related technical field.
Career pathways
WHERE YOU COULD GO
CURRENT ROLE
ICT Hardware Technician
Software Development
ADJACENT MOVES
STARTING POINTS
Who thrives here
Interest profile
realistic · RCI
Individuals who enjoy working with tools, solving practical problems, and following established procedures to maintain and repair technology systems often thrive in this role.
Personality characteristics
Detail-oriented
Carefully follows technical specifications and procedures to ensure precise installation and repair.
Resourceful
Apt at finding solutions to unexpected hardware issues and adapting to new technologies.
Independent
Often works autonomously on repair tasks, focusing on the technical challenge.
Helpful
Provides patient and clear technical assistance to users experiencing hardware problems.
Composed
Maintains calm and focus when troubleshooting critical system failures or under pressure.
Best for
- Individuals who enjoy tangible results from their work, such as fixing broken systems.
- Those who prefer structured problem-solving and technical procedures.
- People who are comfortable working with tools and physical components.
Watch out for
- Can involve dealing with urgent outages and unexpected technical challenges.
- Requires continuous learning to keep up with evolving hardware and software.
A week in the life
A representative working week for a ICT Hardware Technician — where the deep work, meetings, and admin actually land.
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