Retail & Customer Service

Bookmaker

SOC 39-3012.00 · ESCO 4212 · OSCA 549132

REA INV ART SOC ENT CON This role See your match →

Role snapshot

Overview

Sets and adjusts betting odds for sporting and racing events, manages risk exposure across the book, and processes large volumes of wagers to maintain profitability. This involves deep analytical work, market monitoring, and strategic decision-making to balance potential payouts against incoming bets.

Crucial for the financial viability of betting operations, ensuring fair but profitable odds, and managing significant financial risk in dynamic, high-stakes environments.

On the job

  • Analyze statistical data, team performance, and market trends to set initial betting odds
  • Monitor live events and adjust odds in real-time based on game developments and betting patterns
  • Manage financial liabilities and risk exposure to ensure overall profitability
  • Process customer wagers accurately and handle payout requests
  • Ensure compliance with all local and national gambling regulations
Bookmaker at work

Tools & technology

Proprietary betting softwareStatistical analysis toolsReal-time data feedsFinancial modeling softwareSpreadsheet software (e.g., Excel)

Average salary

$70K
MEDIAN SALARY Annual · USD
$45K Bottom 10%
$100K Top 10%

Job outlook

Stable

Demand is steady. This is an established role with consistent hiring across sectors.

Education & training

A certificate or bachelor's degree in a quantitative field such as statistics, mathematics, finance, or business administration is often preferred.

Career pathways

WHERE YOU COULD GO

Senior Bookmaker
Trading Manager

CURRENT ROLE

Bookmaker

Retail & Customer Service

ADJACENT MOVES

Risk Analyst
Quantitative Analyst
Betting Clerk
Junior Trader
Data Analyst Assistant

STARTING POINTS

Who thrives here

Interest profile

C

conventional · CES

Individuals who enjoy working with data and systems (Conventional), are driven by business goals and risk-taking (Enterprising), and are comfortable with customer interaction (Social) tend to thrive in this role.

Personality characteristics

Conscientious

Exhibits high attention to detail and accuracy in managing complex financial data and regulations.

Decisive

Able to make quick, informed decisions under pressure in a fast-moving market.

Calm under pressure

Maintains composure and clear thinking when dealing with significant financial risk and fluctuating markets.

Analytical

Enjoys dissecting data, identifying patterns, and applying logical reasoning to predict outcomes.

Customer-focused

Engages professionally with customers, explaining odds and resolving issues clearly.

Best for

  • Individuals who thrive on analytical challenges and making data-driven decisions
  • People comfortable with financial risk and the fast pace of betting markets
  • Those who enjoy a blend of independent analysis and customer interaction

Watch out for

  • The role involves regular weekend work due to the nature of sporting events
  • High-pressure environment with significant financial stakes requires strong stress management skills

A week in the life

A representative working week for a Bookmaker — where the deep work, meetings, and admin actually land.

8am9am10am11am12pm1pm2pm3pm4pm5pm6pm
Mon
Review weekend results and financial performance
Analyze upcoming events and set initial odds
Monitor early betting patterns and adjust lines
Tue
Deep dive into specific event statistics and team news
Team meeting: discuss market insights and strategy
Handle customer inquiries and process large wagers
Wed
Review regulatory updates and ensure compliance
Refine odds based on new information and market shifts
Monitor live sports for in-play betting opportunities
Thu
Pre-event risk assessment and liability management
Customer relations and resolving complex betting disputes
Fri
Final checks on weekend odds and market positions
Prepare for high-volume weekend betting activity
Administrative tasks and end-of-week reporting
Deep work Meeting External Social Admin

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